Crowne Plaza Meadowlands

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Overall Great Stay - One Small Exception

My daughter and I stayed at the Crowne Plaza while visiting NYC. We were very pleased with all aspects of our stay, especially location, comfort, friendly and helpful staff, parking,etc. Our only disappointment was that the food was not up to the price we paid nor was the food service. At check in (it was late), we were told the dining room was open but it wasn't. We had to eat in the bar which was crowded. We had to flag down a wait person, as no one had noticed us come in. However, we will definitely return to the hotel on our next visit- the good far out weighed the bad.

Worst service EVER!!! SHAME ON THEM!!!!

We stayed at this hotel because it was close Giants Stadium. We went to see U2, which was great except for never being picked up from our hotel. We were going to drive and pay for parking so we would know we had transportation. However, one of the staff members from the hotel told us to take the shuttle (its only $7 and they will pick you up where they let you off). OK! That's a great Idea. BUT>>>>what he didn't tell us is that the shuttle stops at 10pm!!!!!!!!! We'll the U2 show was not over until after that...so we waited and waited and waited (bc we didn't know they were not coming.) Finally, I called the hotel and they hung up on me twice....after being very rude and telling me the shuttle service is not from the hotle, that it is a hired service....NICE! We ended up getting a cab after waiting a long time (cabs were few and far between bc everyone was trying to get one). We should have just taken our car. We got back to the hotel and really needed a drink and a bit to eat...of course the hotel bar was closed and so was room service. There is nowhere in the area open late. I WOULD NEVER STAY AT THIS HOTEL AGAIN. SHAME ON THEM!!!

DIRECTIONS?????

The directions we received were horrible. Someone forgot to mention that Rt. 46 is under construction. You needed to use Rt. 3 to get to your destination. The hotel is right off of Rt. 3, not Rt. 46! Good thing we knew our way around. If we didn't, I don't think we ever would have found our way.

great room and close to all

we loved the area. in town for the yankees red sox series wanted a nice area to stay. this was perfect close to shoppong and all the attractions.i would recommend this to anyone who wants a large room with no noise an u can sleep the night away. a quick 20 min ride in any direction for fun. also convient pick up for most ny tours.

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Great Hotel for Giants Game!

Great hotel for a Giants Game! Minutes from the stadium. Nice views of the stadium and/or NY skyline. Staff is very friendly.

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Needs lot of improvement

The hotels really need to remodel. The elevators are too slow. The staff are not knowlegible and misdirects people. Hotel Shuttle is good feature but they are not organised to run the service efficiently and gives you a feel as if they are doing a great favour to you for providing the service The faucets in the bathrooms doen't work and they don't care to replace that.

Perry Reunion

The Hotel was outstanding and the staff made you feel like family. We will return.

A+++++

A+++++

Needs improvement badly

Every time I ordered room service the order was over priced and something was always wrong, from charging 15 for cereal to toasting white bread sandwich when I told them not too so it fell apart. Bad split pea soup, and waiting 10 minutes for food in front of me and 2 people waiting on customers in a non busy atmosphere so I can pay and go to my room. I simply walked out and ate else where. Always arrived later then told and food ended up cold as a result. Darn Hotel food!

Great room/location

Aside from having to park on the uncovered third deck (and that's my only quibble!)the price, location, staff and quality of the hotel was top notch. We'll stay there again next time we go to the Meadowlands